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Wednesday, January 30th, 2013

    Time Event
    6:51a
    Who Does Skype Let Spy?

    Lately I've been thinking a lot about power and the Internet, and what I call the feudal model of IT security that is becoming more and more pervasive. Basically, between cloud services and locked-down end-user devices, we have less control and visibility over our security -- and have no point but to trust those in power to keep us safe.

    The effects of this model were in the news last week, when privacy activists pleaded with Skype to tell them who is spying on Skype calls.

    "Many of its users rely on Skype for secure communications -- whether they are activists operating in countries governed by authoritarian regimes, journalists communicating with sensitive sources, or users who wish to talk privately in confidence with business associates, family, or friends," the letter explains.

    Among the group's concerns is that although Skype was founded in Europe, its acquisition by a US-based company -- Microsoft -- may mean it is now subject to different eavesdropping and data-disclosure requirements than it was before.

    The group claims that both Microsoft and Skype have refused to answer questions about what kinds of user data the service retains, whether it discloses such data to governments, and whether Skype conversations can be intercepted.

    The letter calls upon Microsoft to publish a regular Transparency Report outlining what kind of data Skype collects, what third parties might be able to intercept or retain, and how Skype interprets its responsibilities under the laws that pertain to it. In addition it asks for quantitative data about when, why, and how Skype shares data with third parties, including governments.

    That's security in today's world. We have no choice but to trust Microsoft. Microsoft has reasons to be trustworthy, but they also have reasons to betray our trust in favor of other interests. And all we can do is ask them nicely to tell us first.

    12:20p
    "People, Process, and Technology"

    Back in 1999 when I formed Counterpane Internet Security, Inc., I popularized the notion that security was a combination of people, process, and technology. Back then, it was an important notion; security back then was largely technology-only, and I was trying to push the idea that people and process needed to be incorporated into an overall security system.

    This blog post argues that the IT security world has become so complicated that we need less in the way of people and process, and more technology:

    Such a landscape can no longer be policed by humans and procedures. Technology is needed to leverage security controls. The Golden Triangle of people, process and technology needs to be rebalanced in favour of automation. And I'm speaking as a pioneer and highly experienced expert in process and human factors.

    [...]

    Today I'd ditch the Triangle. It's become an argument against excessive focus on technology. Yet that's what we now need. There's nowhere near enough exploitation of technology in our security controls. We rely far too much on policy and people, neither of which are reliable, especially when dealing with fast-changing, large scale infrastructures.

    He's right. People and process work on human timescales, not computer timescales. They're important at the strategic level, and sometimes at the tactical level -- but the more we can capture and automate that, the better we're going to do.

    The problem is, though, that sometimes human intelligence is required to make sense of an attack, and to formulate an appropriate response. And as long as that's the case, there are going to be instances where an automated attack is going to have the advantage.

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