Hardware Problem in Amsterdam Causes Phoenix NAP Storage Outage

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Phoenix NAP customers in its Amsterdam public cloud location experienced an extended storage outage on Tuesday, related to a hardware issue. In a status update on Tuesday night, Phoenix NAP apologized for the “extended interruption in service.”

“Our engineering team has involved in the hardware vendor in order to help diagnose and troubleshoot the root cause of this outage in order to find a quick resolution that should restore services to your VM’s,” Phoenix NAP support staff said in an update.

Phoenix NAP’s Amsterdam cloud hosting node was opened in March 2012 in an Interxion data center, marking its first expansion overseas. Amsterdam is a popular location for US-based web hosts to expand in Europe. In June, SingleHop opened its new data center in Amsterdam, expanding its server capacity by 20 percent.

Phoenix NAP opened its second North American node for its cloud services at a Latisys data center in Ashburn, Virginia. The company has third location in Phoenix, Arizona, where it is headquartered.

Recent research has predicted worldwide spending on public IT cloud services to reach $47.4 billion in 2013, with enterprise cloud projects exploding over the next two years.

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