Windrush victim

The British government promised to compensate the harm it did to thousands of immigrants who moved lawfully to Britain from colonies decades ago, when young, and had no proof of what happened. That was five years ago. But it is so slow to carry out that promise that it seems to be "waiting for them to die" so it won't have to compensate them for real.

The UK government seems to become incompetent when facing any sort of task that involves correcting mistakes or dealing with unusual situations.

Sometimes it is due to privatization of dealing with citizens — something that is generally harmful to the citizens how need whatever service.

I suspect that putting computers in charge is a cause, and cuts in spending on functionaries is another.