на допомогу покупцю
Dear Nina :

Thank you for writing to Circuit City.

I understand that you want to cancel your order
(number 4418-536997).

I have checked our database and found that your
order (number
4418-536997) is processed and ready for ship.
Hence, we will not be
able to cancel your order. I apologize for any
inconvenience caused.

If you do need the product, I suggest you decline
to accept the delivery
of the product. Alternatively, you may accept
the delivery of the
product and visit any of the nearest Circuit City
stores in your
locality and return the product. Once we receive
the product, we will
refund your account. If you need assistance in
finding your local
Circuit City store, please check our web site
Store Locator. This
feature can help you find the locations and phone
numbers of the closest
Circuit City stores in your community.

To access our Store Locator:

- Visit http://www.circuitcity.com
- Locate and click on the tab marked ?Store
Locator? at the top of the
page
- Type your ?Zip Code? or enter your ?City? and
?State? and click on
the ?Search? button.

I hope you find the above information useful.

Thanks again for writing to Circuit City. Your
continued patronage is
important to our company. We hope to have the
occasion to serve your
future consumer electronics, home, office and
entertainment needs.

Sincerely,

Joanna R.
Customer Support Coordinator
Contact ID Number: 411308



MESSAGE:
I just ordered Hard Drive for my
computer
when i checked account status i found that
instead of one two orders
were created
(see below)
Please have this one
4418-536997
04/04/04 05:11:13 PM
canceled.
I called customer service
talked to
Kenny Thones, who refused to do anything

And i called and explained all to Jason Smiph,
who told me to refuse the delivery of the second
one and prommised
charges refunded.

If it possible you guys cancel it now
cause i sence that young people in India are just
incompetent, right,
boys?
=====================================
Order #
Date
Description

4417-1515903
04/04/04 05:20:41 PM
WDC WD1200JBRTL Western Digital 120GB Internal
Hard Drive

4418-536997
04/04/04 05:11:13 PM
WDC WD1200JBRTL Western Digital 120GB Internal
Hard Drive